License Type:
Commercial
Cost:
US$ 500.00
Version No. :
V8
OS / Platform:
Windows 2000,
Windows XP,
Requirement:
MS Outlook, IE 6.0
Site Language:
English, German
Editors Note
A tool that specifically designed for the helpdesk and for online support executives by which executives can handle their customers smoothly. It keeps all track report of the customers like, problem description, calculates time spent by the customers with the executives, provides ticket for queue etc., Ability to handle the email messages automatically or manually by the user. Handles incoming and outgoing calls. This tool is specifically designed for the call centers, BPOs etc.
A tool that specifically designed for the helpdesk and for online support executives by which executives can handle their customers smoothly. It keeps all track report of the customers like, problem description, calculates time spent by the customers with the executives, provides ticket for queue etc., Ability to handle the email messages automatically or manually by the user. Handles incoming and outgoing calls. This tool is specifically designed for the call centers, BPOs etc.
