License Type:
Commercial
File Size:
482.0 KB
OS / Platform:
Windows 2000,
Windows 98,
Windows XP,
Site Language:
English
Editors Note
A tool that particularly made for the help desk by which online customer executives can organize active callers. It tracks all kind of calls and records them to a database. Users can easily search and retrieve their required information. Manage call tickets, notify the users about the callers and updates through email. Ability to submit and view the current status of the online ticket. It secures the data from anti softwares. It uses MS Access server database for storing data.
A tool that particularly made for the help desk by which online customer executives can organize active callers. It tracks all kind of calls and records them to a database. Users can easily search and retrieve their required information. Manage call tickets, notify the users about the callers and updates through email. Ability to submit and view the current status of the online ticket. It secures the data from anti softwares. It uses MS Access server database for storing data.
