OS / Platform:
Windows 2000,
Windows 98,
Windows NT,
Windows XP,
Requirement:
8MB RAM, color monitor, mouse
Limitations:
30 days trial
Editors Note
By using this utility, you can computerize the manual help desk activities. You can also organize all records, documents, track and rectify any hardware/software problems and prioritize all tasks and events to the personnel. Modules like Basic, Customization, Equipment, Reports, Training, Web Communication, Scheduler, Audit, Billing, Advanced Billing and much more are available. Each module has it s own functionalities, which helps you to computerize the helpdesk record management activity.