OS / Platform:
Windows 2000,
Windows 98,
Windows NT,
Windows XP,
Limitations:
30 Days Free Trial
Editors Note
Business administrators can facilitate their customers with full-featured helpdesk by using this tool. Customers can be supported for their product related issues in an efficient way due to the integration of enhanced client/server database back end. Any number of client connections can be achieved and customers will be notified in an automatic manner. Notification can be done via both SMS and email. Powerful search functionality, end user trouble ticket control, elaborated reporting etc., are the included features.