OS / Platform:
Windows 2000,
Windows 2003,
Windows 98,
Windows XP,
Limitations:
45 days free trial
Editors Note
Helpdesk and solution for the helpdesk are provided by this application to make a big difference in your customer service. It automates your customer service by allowing your customers to create and keep track of their own jobs. Solution for the customer problems can be obtained from the knowledgebase. It displays data for the particular customer and does not allow updating.