License Type:
Demo
Cost:
US$ 699.00
Version No. :
4.20
File Size:
7.44 MB
OS / Platform:
Windows 2000,
Windows 98,
Windows NT,
Windows XP,
Limitations:
30 Days Trial
Site Language:
English
Editors Note
Specially designed helpdesk program to manage customer queries. Permits all modes of queries through web, email, phone or faxes. Allows you to enter support tickets. It tracks the process time on each query. You can also provide remote assistance to your customer query using this program. Handles both helpdesk and knowledge base queries. Organizes the knowledge queries. Helps you to manage your stock of chargeable & non chargeable items. Supports TAPI interface and LDAP/Active Directory synchronization.
Specially designed helpdesk program to manage customer queries. Permits all modes of queries through web, email, phone or faxes. Allows you to enter support tickets. It tracks the process time on each query. You can also provide remote assistance to your customer query using this program. Handles both helpdesk and knowledge base queries. Organizes the knowledge queries. Helps you to manage your stock of chargeable & non chargeable items. Supports TAPI interface and LDAP/Active Directory synchronization.
