OS / Platform:
Windows 2000,
Windows XP,
Limitations:
Trial version with registration reminders
Editors Note
Realtime support system cum task manager for in-house, through which team members can request for online support from the helpdesk. Supports ticketing system with either Win k active directory or LDAP based server for user authentication. Instant notification for the users can be sent through mail or by popup windows. Also features a searchable knowledgebase and FAQ for the users with detailed text descriptions and reports.